Shipping Policy

Thank you for shopping with Edoumart. This Shipping Policy explains how we process and deliver orders placed through our online store.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Processing times may be longer during holidays, promotions, high-volume periods, or due to circumstances outside our reasonable control.

Shipping & Delivery Times

Estimated delivery times depend on the product, destination, and shipping method available at checkout.

Most orders are estimated to arrive within 5–15 business days after processing.

Please note that delivery dates are estimates and are not guaranteed. Delays may occur due to carriers, weather, customs, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs, when applicable, will be calculated and displayed at checkout before you complete your purchase.

From time to time, Edoumart may offer free or discounted shipping promotions.

Tracking Your Order

When tracking information is available, you will receive a shipping confirmation with your tracking number after your order has been shipped.

Please allow some time for the carrier to update tracking information.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, please contact us as soon as possible at info@edoumart.com.

Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us at info@edoumart.com with your order number.

We will review the situation and assist you with the appropriate next steps.

International Orders

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

Contact Us

For questions regarding shipping or your order, please contact:

Edoumart
Email: info@edoumart.com

Last updated: August 25, 2026