Return and Refund Policy

At Edoumart, we want you to be satisfied with your purchase. Please review our return and refund policy before placing your order.

30-Day Return Policy

We accept return requests within 30 days of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition in which you received it.

• The item must be returned in its original packaging when applicable.

• Proof of purchase or an order number may be required.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible at info@edoumart.com.

Please include your order number and photos of the item when applicable so we can review the issue.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Personalized or custom-made products.

• Gift cards.

• Items marked as final sale.

• Products that cannot be returned for health, hygiene, or safety reasons once opened or used.

Refunds

Once we receive and inspect an eligible return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are generally non-refundable unless the item arrived damaged, defective, or incorrect.

Return Shipping

Customers may be responsible for return shipping costs unless the product was damaged, defective, or incorrect.

Please contact us before returning an item so we can provide the appropriate return instructions.

Cancellations

If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.

Contact Us

For questions regarding returns, refunds, or your order, please contact:

Edoumart
Email: info@edoumart.com

Last updated: August 25, 2026